Account FAQs
Les Délices has recently changed its ticketing and donation platform to Upstage. We understand that new systems can sometimes come with questions, and we’re here to help! If your questions aren’t answered in the FAQs below, please don’t hesitate to reach out to LD’s Box Office Coordinator Nicole Rossa at nicole@lesdelices.org or by calling and leaving a message at 216-302-8404.
What is my Les Délices Account?
Your Les Délices Account is your personal portal to a seamless concert experience. Purchase, view, and print tickets, make donations, view and print your orders history and receipt, all in one convenient place.
How do I sign into my Les Délices Account?
On a smartphone, tablet, laptop, or desktop computer, open your web browser, go to https://my.lesdelices.org/ then enter your email and password and click the “Log In” button.
I’m Confused. I Need a Password? I didn’t even know I had an Account.
If you have purchased a ticket or made a donation in recent years, our team already set up your account. No need to create one!
All that’s left is to set your password and purchase your 2025-26 Season Subscription! You can find detailed, step-by-step instructions to setting your account password here.
Where do I find my tickets?
Access your tickets at any time by logging into your Les Délices account and you’ll see all of your upcoming event tickets on the home page. Whether you prefer the convenience of digital tickets on your smartphone or the classic print-at-home option, the choice is yours.
You will also receive several automatic emails with your digital tickets. One when you buy the tickets and one reminder on the day of the event!
Please contact Box Office Coordinator Nicole Rossa at nicole@lesdelices.org if you’re having trouble accessing your tickets or have any questions.